Market Research & Analytics

Translating consumer insights and big data into concrete initiatives that drive need for informed, accurate and up-to-the-minute product and service research.

To develop deep customer understanding, we employ a range of quantitative and qualitative marketing research approaches plus big data techniques that are both innovative and pragmatic.

Back Office Support

Enjoy full back office support services with our expert team that comprises application engineers, database designers, workflow experts, process and quality engineers, trainers, and project managers who streamline your back end processes and implement strict quality control measures to generate high-quality output.

Sales & Fulfilment

The Connexions BPO Customer Service has mastery crosswise over various business lines. We work crosswise over commercial enterprises including media, medicinal services, life sciences, keeping money, protection, telecom, retail, tech, and automotive.

    Inbound Calls

    Assist members for their Queries, Requests and Complaints related to their Online and In-Store Shopping experience.

    Outbound Sales

    Make outbound calls to existing members of the client and help boost their sales by procuring new orders from them and executing it in coordination with their fulfilment stores

Technical Support

Your customers may face issues with your products/services, how quickly and proactively you provide the resolution reflects your customers’ notion about your brand and determines brand loyalty.

At DIGIAFRIK GROUP, we understand the critical nature of technical support and offer a 24×7 outsourced technical support solution aimed at providing immediate assistance and first contact resolution to your customers.

As part of our outsourcing services suite, each project receives dedicated operations management, Quality Assurance (QA) and Training staff.

Technical support solutions
  • Software troubleshooting
  • Internet service problems
  • Computer hardware problems
  • Corporate help desk support
  • Warranty or post-warranty support
  • Onsite repair appointment scheduling and field technician dispatch
  • Field technician support line
  • Upsell/cross-sell programs

Web Design

We are experts in website design using photoshop, We have done many website layouts for different kinds of industries like Real-estate, Health, Sports, Corporate, Education, Government, etc. We do have a very good photoshop expert team, our graphic designers are creative and always come up with unique ideas for website layout.

Web Development

We have a very skilled and experienced team of PHP developers for all your custom web application needs using our PHP DEVELOPMENT SERVICES. We provide complete end-to-end custom Web Application design and development services that cover all kinds of Php Development Services.

The PHP programming language is the world’s most popular platform for the development of custom web applications. It is steady and quick. PHP has a very large community that works regularly on its enhancements.

We also use HTML and Wordpress to develop website.

API Integration

API integration services assist businesses to link different apps and databases to fully optimize the value of the present systems. Enterprise applications that combine valuable APIs confer higher functionality than isolation mode Application Programming Interfaces. Third-Party API Integration Services are often adopted by businesses and organizations on business websites or web apps to streamline business processes.

Customized API integration services rightly match enterprise system requirements. Adapting standard and custom APIs linking to third-party applications and websites, these services sharpen client’s readiness by aligning business processes while accessing better connectivity.

Mobile App Development

At DIGIAFRIK GROUP, We have a team of experienced Mobile App Developers and Designers. We do work on all the latest and trending technologies which include Native Android App Development, Native Ios App Development, Hybrid App Development, Ionic App Development, Flutter App Development, React Native App Development. We are experienced in creating powerful, innovative, unique, custom mobile applications as per client ideas.

We always focus on providing quality solutions at the best cost-effective price. We provide end-to-end support and help clients to grow their business, we provide complete support to them to grow their businesses and always love to be part of their growth.

Software Solutions

Software development services whether it is back-end, front-end, mobile apps, etc are combinations of various software works e.g. designing, testing, programming, planning, bug fixing, etc. that allow the development & maintenance of applications or software. Software development services are vital in enhancing globalization and transforming lifestyles. With globalization and e-commerce, software development services aid both small & large businesses to scale higher success. In addition to that, software development solutions aid businesses and companies maintain agility, path-breaking innovation and also effectively manage marketplace dynamics and constants.